Frequently Asked Questions

Expert answers to common questions about our data services

General Services

Web scraping is the automated process of extracting data from websites and converting it into structured, usable formats. It can benefit your business by:

  • Providing competitive intelligence and market analysis
  • Automating data collection to save time and resources
  • Enabling real-time price monitoring and dynamic pricing
  • Supporting business intelligence and strategic decision-making
  • Generating leads and building databases

We can extract virtually any type of publicly available data, including:

  • Product information, prices, and specifications
  • Contact details and business information
  • Financial data and market information
  • Property listings and real estate data
  • Social media posts and engagement metrics
  • News articles and press releases
  • Reviews and ratings
  • Job postings and recruitment data

We maintain a 99.8% accuracy rate through multiple quality assurance measures:

  • Advanced data validation algorithms
  • Multi-layer verification processes
  • Regular monitoring and quality checks
  • Human review of complex data patterns
  • Comprehensive testing before delivery
  • Client feedback integration and continuous improvement

Legal and Compliance

Yes, web scraping is legal in the UK when conducted properly. We ensure all our activities comply with:

  • UK Data Protection Act 2018 and GDPR
  • Website terms of service and robots.txt files
  • Copyright and intellectual property laws
  • Computer Misuse Act 1990
  • Industry best practices and ethical guidelines

We conduct thorough legal assessments for each project to ensure full compliance.

GDPR compliance is central to our operations:

  • We only collect personal data when legally justified
  • All data processing follows GDPR principles
  • Robust security measures protect collected data
  • Clear data retention and deletion policies
  • Full transparency about data usage
  • Data subject rights are fully respected

Visit our GDPR Compliance page for detailed information.

We respect website terms of service and offer alternative solutions:

  • API integration where available
  • Manual data collection methods
  • Partnership and licensing arrangements
  • Alternative data sources
  • Custom solutions that respect site terms

We always prioritise legal and ethical data collection methods.

Technical Questions

We deliver data in various formats to suit your needs:

  • Excel (XLSX/XLS) for business analysis
  • CSV for database imports
  • JSON for API integration
  • XML for structured data exchange
  • SQL database dumps
  • Custom formats as required

We also offer real-time data feeds and API access for ongoing projects.

Yes, our enterprise infrastructure can handle projects of any scale:

  • Millions of records processed daily
  • Cloud-native scalable architecture
  • Distributed processing systems
  • High-performance computing resources
  • Automated monitoring and quality control
  • Redundant systems for reliability

We use advanced technologies to handle modern websites:

  • Headless browsers (Chrome, Firefox)
  • Selenium and Playwright automation
  • JavaScript rendering and execution
  • AJAX request interception
  • Single Page Application (SPA) handling
  • API reverse engineering

Pricing and Timeline

Pricing varies based on project complexity and requirements:

  • Simple extraction: £500 - £2,000
  • Medium complexity: £2,000 - £10,000
  • Enterprise projects: £10,000+
  • Ongoing services: Monthly retainers available

Factors affecting cost include data volume, website complexity, delivery timeline, and custom requirements. Contact us for a detailed quote.

Project timelines depend on scope and complexity:

  • Simple extraction: 1-3 days
  • Medium projects: 1-2 weeks
  • Complex solutions: 2-6 weeks
  • Enterprise implementations: 6+ weeks

We provide detailed timelines during the project planning phase and offer rush services when needed.

Yes, we provide various ongoing service options:

  • Daily, weekly, or monthly data updates
  • Real-time monitoring and alerts
  • Automated report generation
  • API access for instant data retrieval
  • Custom scheduling based on your needs
  • Flexible retainer agreements

Getting Started

Starting a project is simple:

  • 1. Contact us via phone, email, or quote form
  • 2. Consultation to understand your requirements
  • 3. Proposal with detailed scope and pricing
  • 4. Agreement and project kick-off
  • 5. Delivery according to agreed timeline

We typically respond to enquiries within 2 hours during business hours.

To provide an accurate quote, we need:

  • Target websites or data sources
  • Specific data fields required
  • Expected data volume
  • Preferred delivery format
  • Timeline requirements
  • Any specific constraints or requirements

Don't worry if you're unsure about technical details - we'll help clarify requirements during our consultation.

Yes, we offer comprehensive support:

  • Data interpretation and analysis guidance
  • Integration support for your systems
  • Training on using extracted data effectively
  • Ongoing technical support
  • Documentation and best practices
  • Regular check-ins for ongoing projects

Still Have Questions?

Our data experts are ready to help. Get in touch for personalised advice on your data project.

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